E-commerce
Skills listed under E-commerce.
E-commerce Unit Economics
Find out what one order really earns after product cost, shipping, fees, returns and ads, then get break-even and target ROAS or CPA, a price for a target margin, and a check on how deep a discount can go.
Inventory Replenishment Planning
Decide what to reorder, how much and when: reorder point, safety stock, lead time, days of cover, ABC classes, dead stock and cash limits, planned per SKU from real sales history.
Product Listing Optimization
Make a product listing easy to find and easy to trust: title, bullets, description, images, variants and keywords, built only from true, provable claims and written for the shopper rather than the algorithm.
Shopify Review Triage
Turn public low-star Shopify App Store reviews you paste in into a P0-P3 brief with owners, next actions and an explicit bucket for items a human must read.
E-commerce Weekly Review
Turn store numbers into a short weekly or monthly report: which metrics to track and how they are defined, why revenue or conversion moved, what is signal and what is noise, and what to do next.
Promotion Campaign Planning
Plan an online sale so it earns profit, not just orders: goal and margin floor, offer type, calendar, stock and support readiness, and a review against a baseline afterwards.
Returns and Refunds Playbook
Handle returns, refunds, damaged or lost parcels, chargebacks and angry messages fairly and with little loss: policy points, a case-handling process, reply drafts, escalation rules and a way to find why returns are high.