홈 / Skills / 브랜드·마케팅 / 오퍼 설계 (Offer Design)
브랜드·마케팅

오퍼 설계 (Offer Design)

Corey HainesMITSkill 언어: 영어
라이선스 확인됨스크립트 없음낮은 위험
데모실행 기록 · claude-sonnet-5-5 · 2026년 10월
Using the offers skill, improve the offer for a fictional product: an annual plan of "Ledgerly", a bookkeeping app for freelancers, at $190 per year. Right now the pricing page just says "Save 17% with annual billing". We have 2,300 customers, a 30-day refund policy, and capacity to onboard about 40 new customers a month.
Skill: offers
Read: references/saas-offers.md
Read: references/scarcity-urgency.md
Read: references/guarantee-design.md

Ledgerly annual plan: offer redesign

Diagnosis

"Save 17% with annual billing" is a discount, not an offer. It's about two months free against the $228 monthly total, and it only lowers the price. It does nothing about what a freelancer actually worries about when prepaying $190: "Will I get my books in order, or will this sit unused until tax time?"

I scored the value equation from the information you gave me, so treat these as hypotheses:

Lever Score Why
Dream outcome 5 "Bookkeeping app" is a feature. The real goal is being tax-ready without dread.
Perceived likelihood 4 The 30-day refund exists but isn't framed as a guarantee.
Time delay 4 Nothing promises a first win.
Effort and sacrifice 3 Setup, importing history and categorizing are the real cost, and the page ignores them.

Effort is the binding constraint. Your onboarding capacity of 40 a month is the best asset you have. It lets you remove that effort for a limited number of people, and the limit is real.

The redesigned offer

Name: Ledgerly Tax-Ready Year

Component What it is
Core Annual plan, $190/yr. Price unchanged, and no coupon.
Bonus (the scarce part) A done-with-you setup session. We connect your bank, import your last 12 months, set up categories for your type of freelance work, and leave you with a first clean month.
Bonus 2 (low-cost, unlimited) A year-end tax-prep export and checklist, so the annual plan pays off at tax time.
Guarantee Your 30-day refund, made specific and conditional: "Finish setup in your first 30 days. If your books still aren't up to date, email us for a full refund."
Scarcity "We onboard 40 new customers a month. When the month's slots are full, you can still join. Your setup session moves to next month."
Price framing $190/yr, which is $15.83/mo. Show that against $19/mo billed monthly, stated as a fact rather than "17% off."

Draft pricing-page copy

Ledgerly Tax-Ready Year: $190/year
Your books set up with us, not by you, and ready for tax time.
✔ A 1:1 setup session: bank connected, 12 months imported, categories built for your work
✔ Year-end tax export and checklist
✔ Set up in 30 days or full refund
7 of 40 setup sessions left for October. ← only if the number is live

Why these choices

  • I didn't discount to win new customers. People who come in on a discount churn at roughly twice the rate, and a bigger "save %" badge would anchor Ledgerly as cheap. The 17% annual-versus-monthly gap can stay as a small line of supporting text. Pushing your existing monthly customers to annual is the one place a discount is legitimate.
  • The scarcity is real. The 40-a-month cap is a true capacity limit, so the counter must reflect actual bookings. If you can't keep the number live and honest, drop the counter and keep the line "we onboard 40 per month." Don't add countdown timers or fake "only 3 left" messages.
  • Don't cap the plan itself. Limit only the setup session. Selling a software plan on a quota you don't enforce is a lie.
  • The guarantee is conditional on setup. It has one condition and a clear outcome. That filters out people who never engage, and those people are your refund risk and your churn risk.

Risks to check

  1. Refund exposure. Stress-test a 10% refund rate. On $190, that's $19 per customer sold, which is probably fine. Check it against your actual refund history.
  2. Capacity versus demand. If the offer works and you get more than 40 buyers a month, the overflow gets a delayed session. Decide now what they receive in the meantime, such as a self-serve setup video, so the wait doesn't turn into refunds.
  3. Facts I assumed. I assumed Ledgerly can import 12 months of bank history and generate a tax export. Cut or reword any bonus the product can't deliver today.

Projected lift

A single-component change like this usually moves conversion 10–40%. A realistic range is the low-to-middle of that, since I'm estimating without your funnel data. Run it as an A/B test on the pricing page and compare annual conversion and 90-day refund rate. Don't judge it on conversion alone.

Next steps

  • Use the copywriting skill to turn the draft above into a full pricing-page section.
  • Use the pricing skill if you want to test a monthly-versus-annual anchor or a higher annual price.

Share your current trial-to-paid rate and monthly-to-annual split, and I can tighten the projection.

Real run in an isolated folder with only this skill installed. Only the Skill and Read tools were enabled, so nothing was fetched from the web and no file was written. The example is fictional. The model opened three of the skill's reference files. The product and numbers are invented.

하는 일

카피가 아니라 오퍼 자체를 다룹니다. 가치 방정식(꿈의 결과, 성공 가능성, 결과까지의 시간, 노력과 희생)을 쓰고 완성된 오퍼의 구성을 설명합니다. 참고 라이브러리는 보너스 쌓기, 보증 설계(보증을 두지 않는 것에 대한 정직한 검토 포함), 진짜 희소성과 긴박감, 오퍼 형식, SaaS 오퍼, 실제 사례 모음, 오퍼의 구성을 다룹니다. 진단 순환으로 가장 약한 부분을 찾고(약한 오퍼는 대부분 보너스, 보증, 진짜 희소성이 없음), 오퍼 기법을 쓰지 말아야 할 때와 금지 어휘 목록도 정리합니다. 윤리 면에서도 분명해서 가짜 카운트다운이나 지어낸 '남은 자리 3개'는 허용하지 않고, 예상 개선폭도 현실적으로 유지합니다.

동작 방식

  1. 제품, 가격, 대상, 수용 가능한 규모를 묻습니다.
  2. 현재 오퍼를 진단하고 구성 요소별로 다시 만들며 정직한 전망을 제시합니다.

이런 때 좋습니다

문구가 아니라 더 나은 오퍼 자체가 필요한 창업자와 마케터.

참고 및 위험

낮은 위험:스크립트가 없는 지침 패키지로, 네트워크 접속이나 파일 쓰기가 없습니다. 오퍼는 약속이 됩니다. 보증, 환불, 한정 수량 표시는 사실이어야 하고 지켜져야 하며, 많은 지역에서 소비자 보호와 광고 규정이 적용됩니다. 스킬 자체도 가짜 희소성을 배제하고 조건 없는 '100% 보증' 표현이 위험하다고 경고하지만 법률 자문은 아닙니다. 개선폭 수치(예: 한 가지 변경으로 10~40%)는 경험칙이며 약속이 아닙니다. 모델이 여러 참고 문서를 열기 때문에 답변이 길어질 수 있습니다. 가상의 제품으로 한 번 시험 실행했습니다.